Data Deletion Instructions
Last updated: March 2026
User Data Deletion Request
In compliance with Meta Platform policies, INTRA BOX provides a way for users to request the deletion of their personal data collected through our platform. If you wish to delete your user account and all associated data, you can do so by following the instructions below.
How to Delete Your Data
Option 1: In-App Deletion
1. Log into your INTRA BOX account.
2. Navigate to Settings > Profile.
3. Scroll to the bottom and click on Delete Account.
4. Confirm the deletion. Your data will be removed from our active servers within 48 hours.
Option 2: Email Request
If you cannot access your account, please send an email to support@intrabox.com.ng with the subject line "Data Deletion Request". Please include the email address associated with your account. We will process your request and confirm deletion within 7 business days.
What Data Is Deleted?
When you request data deletion, we permanently remove:
- Your user profile information (Name, Email, Password).
- Your organization settings and configurations.
- Any stored credentials or access tokens for third-party platforms.
- Logs and analytics specifically tied to your individual user ID.
* Note: Some data may be retained in encrypted backups for a limited period or to comply with legal record-keeping requirements.
Facebook Platform - Data Callback
INTRA BOX does not use an automated data deletion callback URL. We handle all deletion requests manually via the instructions above to ensure complete data removal across our infrastructure.